Customer experience was fantastic. All that I dealt with were friendly and knw their product.
The products were high quality but the advantage that Floor Coverings International Rockwall has is in the franchisee, Creighton Tenney. His attention to detail, integrity, compassion and going far beyond what is deemed necessary to satisfy me, the customer was far more than I’ve ever experienced before. I have, and will continue to sing his and his family’s praises for the work they do and the caring they provide.
Brenda and Creighton were very professional and easy to work with. We had a great crew working in our home to replace our carpet. They were careful with our furniture. They cleaned the floors before laying the new carpet and vacuumed when they were done. They worked quickly and were finished in one day.
Great overall service and very competitive. I am happy to refer them to any friend or family.